We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. Contact information as well as what products were purchased is provided to our authorized distributors to facilitate them to provide local support for our products. Credit Card information is provided to appropriate Credit Card Companies to facilitate payments. We will not give, sell, rent, or loan any personally identifiable information to any other third party, unless we are legally required to do so or you authorize us to do so.
Our site's registration form requires users to give us contact information (i.e. their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (i.e. their email address), and financial information (i.e. their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. For example, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing". Note that we will never ask for credit card numbers to be sent to us via email. If we need additional information we will ask that you either phone us (+1 909-599-6291) or fax information to us (+1 909-599-6289), or to re-place the corrected order via our store.
If you have any questions about the security at our web site, please send an e-mail to: Sales@QuickSilverControls.com